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May, 13 2008   Deutsch     Ðóññêèé  
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Case Studies



Network Attached Storage Appliance

SaM Solutions leveraged the best outsourcing practices coupled with its exceptional Linux talent-pool to help ApplianceWare develop a one-of-a-kind Open Source based NAS Appliance Software cost-effectively, and support the product in the long term.

Customer Profile

ApplianceWare is an Atlanta-based software company that focuses on developing Linux-based Network Attached Storage (NAS) Appliances. The company currently offers its award-winning and affordable ApplianceView product to leading OEMs on both the US and Japanese markets.

Business Situation

In the year 2000 ApplianceWare faced new business challenges and needed to pack up its NAS solution, ApplianceView, with new features and functionality enhancements to gain a competitive edge.

Since ApplianceWare wanted to make a wise investment decision, they sought to partner with an offshore development company with extensive know-how in the GNU/Linux domain.

After careful research, ApplianceWare decided to enter into strategic partnership with SaM Solutions to take advantage of the full scope of quality software services available, while additionally leveraging SaM Solutions’ offshore outsourcing model to significantly cut the development costs.

ApplianceWare has relied on SaM Solutions for high quality and cost effective technology development services for almost four years now.

We have worked with SaM Solutions during the high tech boom and have increased our investment in the relationship during the technology downturn.

SaM Solutions has proven themselves to be a steadfast, reliable, and extremely capable partner in all business conditions and circumstances.

Stacy Kenworthy,
President
ApplianceWare

Business Solution

To resolve ApplianceWare's IT challenges, SaM Solutions offered a highly competent team of Linux-technology experts that started working on ApplianceView side by side with the client's team.

At the first stage of cooperation, SaM Solutions' professionals focused on helping ApplianceWare release ApplianceView v.2.3 by seamlessly integrating into customer's workflow.

Once ApplianceWare and SaM Solutions built a confidence relationship, the Minsk development center was gradually entrusted to take care of the entire product development life cycle, including responsibilities like technology research, proof-of-concept, technical design, programmatic implementation, testing and further support.

System Highlights

With SaM Solutions in charge of the entire product development, ApplianceView v.5.2 currently offers the following functionality:
  • provides file-sharing capabilities with support for storages of >2Tb;
  • runs on top of the custom-built security-hardened ALT Linux distribution with a unique package management system;
  • features an intuitive Java-based GUI that allows for easy overall system management;
  • ensures integration with a wide range of authentication technologies, ranging from Active Directory and NT Domains to Unix NIS and LDAP;
  • supports a variety of client operating systems on desktop, including MacOS, Windows, Unix-like OSs etc;
To ensure the product's reliability on various hardware platforms, SaM Solutions' engineers use a test laboratory with a wide range of available hardware.

Results

In tight collaboration with key Open-Source efforts around the world, including Linux Kernel development and Samba project, SaM Solutions ensured ApplianceView competitiveness by adding cutting-edge enhancements as they appear. At this time, work is underway to adapt the product to support the new kernel v.2.6.

As a result of successful 3-year-long partnership with SaM Solutions, ApplianceWare found itself in the position to:
  • Rely on SaM Solutions to take care of the entire product development life cycle and completely focus on the marketing and managerial issues instead;
  • Deliver a quality product within time- and budget constraints faster and more effectively by leveraging SaM Solutions' ISO 9001-certified workflow and prime Linux expertise;
  • Cut software development costs dramatically by utilizing SaM Solutions' offshore outsourcing model and the available open-source components, and pass the savings on to their customers.


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